Hyster enjoys a terrific relationship with most of its clients due its focus on creating total client satisfaction through its world class production. Our objective is to foresee the requirements of each and every customer in addition to deal with them with lift trucks that provide the value, the performance and the reliability which they require.
Hyster completely believes in starting with the client. The company conducts annual focus groups and provides on-going voice of customer research that is conducted both on-line as well as in the field. We have more than 400 design engineers to translate that input into smart designs by applying our thorough review gate process. Advanced tools and virtual prototype builds help make sure that the best equipment practices come together. Other advanced tools like dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
So as to guarantee the lowest cost of ownership and total dependability all of Hyster's equipment are subjected to environmental, virtual and physical tests. Not only do we test against our own standards, but we are also continually testing against the competition's products. Our final tests happen in real-world customer applications so as to make certain that our products have met our highest standards.
Demand-Flow Manufacturing Which is Lean and Smart
Hyster's manufacturing is world-class driven by its DFT or Demand Flow Technology. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total customer satisfaction and flawless quality 100 percent of the time, each and every time.
Total Quality All The Time
Hyster uses an integrated Manufacturing Execution System or MES to initiate excellence from the beginning. The MES is responsible for managing flow of production. The MES coordinates line activities like quality verification and part sequencing. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each shift. These audits really hold all employees responsible for consistent quality, together with the 5s workplace organization in place to help us accomplish it.
Hyster offers a variety of excellent features as standard with our products. By remaining committed to our focus on safety and quality, and by being innovative from beginning to end, we offer several of the best material handling equipment on the market. These are just some of the reasons the corporation has become a leader within the industry.